Online Safety

About shopping online safely

Please get all of the details you need before you make your purchase.

Call and leave a message if you feel unsure about anything, No number to call make no purchase

Check for anticipated delivery dates, any hidden shipping or handling costs, product warranties and other important information.
Look for an email address to write to if you have a question, a problem, or if you need help and again the number. 
Reputable online retailers will always offer some sort of email correspondence or customer care number when purchasing via the internet even if there is not always someone to answer the calls if they are in the wherehouse or at the postoffice  .

Wake up on Earth supplies you with the highest security within our shopping checkout.
Notice the PayPal icon in your browser when you enter into our checkout is locked. This is the reason we have chosen PayPal as our check out system where you can pay by secure credit card payment or by PayPal securely.
This means all the information entered is secure. Shopping online is just as secure (if not more secure) than at any other time you may use your credit card.

Are my Credit Card details safe?
All your credit card details are stored by the PayPal checkout process .We do not store those details, or have access to those details to share with any third parties.
As this information is all processed by Paypal, this information is all handled securely.

PayPal

PayPal gives you more levels of protection, so you can focus on the fun stuff – choosing what to buy!

Covering eligible transactions

PayPal’s Buyer Protection helps you in the unlikely event you have a problem with an eligible purchase. If an item doesn’t arrive or match the seller’s description, we’ll help you recover the full purchase price, including shipping costs.

How to be eligible for Buyer Protection

Buy physical items that can be shipped.
Pay for your item with PayPal.
Pay for your item in a single payment.
Lodge a dispute within 45 days of payment. If you don’t have a
PayPal account, you can sign up for one when you lodge the dispute.

Protection against unauthorised payments

Whenever you pay with PayPal, we email you a receipt confirming payment. If you receive an email for a payment you didn’t make or authorise, contact us immediately. We’ll act fast to secure your account and investigate. You’ll get your money back if it’s proven unauthorised.

Please note, payments by people with access to your account (such as family members) are not considered unauthorised.

How do I make my Purchase?

To place an order online you need to have visited our product pages which are conveniently sorted by category for you.
From there you add items to your shopping cart by clicking Add to Cart. When the product is added to your shopping cart, the item added appears in the shopping cart which counts the number of items.

Processing an order through our check out is easy at wakeuponearth.com
We have a step by step checkout, and members enjoy a quicker checkout with pre-entered delivery and billing information.